Traci Waller : Premier Local Lender

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In 1999 I was working at a Sprint store here in Hampton Roads and I really enjoyed it. Interacting with customers on a one-on-one basis made it exciting to go to work.

After nearly 5 years there, I was recruited by one of my customers to work at his mortgage company. He said there was just something about seeing how I worked with customers at Sprint and he could see me doing very well in the mortgage industry. I was a bit hesitant, but I’ve never backed down from a challenge.

I’m glad I took the risk and since 2004, I’ve been working in the mortgage industry. I’ve seen a lot but I know I haven’t seen it all and I’m always working to learn something new.

I truly enjoy my work and love to get to know my clients as we work together. Whether you think you’re ready to buy right now, or feel there are a few things you need to get in first, I’m only a phone call, text or email away.

Traci Waller, Loan Officer

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“Traci thank you so much for all the work you did for us in helping us get the perfect home! We couldn’t have done it without your dedication!”

Steve & Lindsey L. December 1, 2015

“While looking for a house in the Virginia Beach area, Traci was the main reason that we were able to close on the house, 40 days from the offer date. This was in October – November 2013, right in the beginning of the U.S. Government shut down. I am a Navy veteran, and was applying for a G.I. Bill loan. She was able to get all the required documents even though the government was closed. I never had to submit the same paperwork twice.

Gilla K. October 7, 2015

“Thank you for assisting us in refinancing our home quick and painless!  It was easy….a great experience.”

Lissa V November 7, 2016

“Words can’t express how grateful, I am for you guys. You made our dream come true again. Thank you thank you so much. You are what ever family needs when they are looking for a new home. I will send anyone you guys way. Of course once Janett get settled come and enjoy with them. Again thank you guys.”

George D September 30, 2016

“Traci Waller is the most responsive, knowledgeable mortgage loan officer I’ve ever worked with. My Realtor recommended her and am I glad she did. Traci was simply terrific! She was always attuned to my needs and worked on my behalf to find the very best loan terms when I needed them. When my daughter decided to buy her first home, I directed her to Traci. That should speak volumes about my trust and confidence in Traci. I strongly recommend her to anyone who wants expert advice and responsive service.”

The Connaways October 7, 2015

“Traci Waller is THE BEST!!!!! Not only did she do what she say she was going to do but she went above and beyond my expectations. From my first conversation over the phone with her I knew she was about her business. She knows the ins and outs of the tedious and confusing process of buying a home. She will keep you up to date on what’s going on with the process step by step and that’s what I loved about her. She doesn’t leave you in the dark. Meeting with her for the first time I knew it was the right fit for me. We just clicked and it felt like family and we’ve known each other forever. I love her and her team! Traci is not one of the best loan officers out here, she is THE BEST loan officer in the area. If you want THE BEST go with Traci Waller. She will not only become your loan officer she will become your friend!”

LaRan N September 30, 2016

“Thank you very much for everything that you have done for us through this process. We mainly decided to go with you because of your prices beating the other competition and not to mention you were confident, warm, and helped us make the best choice. Thank you for all you have done”

Alfred T December 12, 2015

“Traci came highly recommended by my agent. She is extremely knowledgeable and is experienced in her position. Traci kept me up to date each step of the way throughout the entire process. She is very trustworthy and I would highly recommend her services to future home buyers or those refinancing.”

David R. October 20, 2015

“Traci was informative and a delight to work with through this experience, we will be sure to recommend her to anyone in need of these kinds of services.”

Kevin H November 7, 2016

“Traci was a pleasure to work with. She made the entire experience hassle free and she always communicated in a timely manner. I Would definitely recommend her to anyone.”

Matthew M November 7, 2016

“This was our first experience with purchasing a home and if i was to purchase another i would definitely utilize Traci again. She was very knowledgeable in her field and she seemed like she cared about our experience. She held our hand all the way through and she was courteous and patient with us.we loved everything about her.”

Alfred March 15, 2016

“Traci Waller is a dream come true! She assisted my husband and I every step of the way through the entire process of buying our first home together. Traci always answered our questions and concerns promptly, day or night. She is intelligent, hard working, and will make you feel at ease through a sometimes stressful time. I recommend Traci to everyone because she will not disappoint. I will truly miss working with her. 5 stars !!!

Alana J. October 7, 2015

“Traci was one of the best loan officers that I have dealt with in home buying. She was always available for questions and prepared us for every possible turn in the process. I will definitely be recommending Traci to friends looking to purchase a home.”

Amy A November 7, 2016

“Working with Traci was a wonderful experience!  She answered all of our questions and put our minds at ease through this whole process.  I felt as though we stayed well informed  and were made aware of every change and event as it was happening.   I would highly recommend Traci to anyone looking to get purchase a home.  It felt like I had known her for years!”

Holly H September 30, 2016

“Traci, you went above and beyond for my family and I and we thank you from the bottom of our hearts. I will send many people your way.”

George D November 7, 2016

“I am absolutely happy with the service I received from you. Communication and all paperwork was quick, precise, and hassle free. I would recommend your services to anyone! Have an awesome night! Thank you for everything!”

Sheilla September 30, 2016

“Traci is amazing! She helped us re-finance our rental property lowering the rate, and we just closed on our dream home with another amazing rate! Both times Traci made the process easy and smooth. She answered every question and kept us informed of the loan progress each time. After using Traci I realize how lazy my previous loan officer was. Thanks for everything Traci!”

- Rebecca B. December 7, 2015

“Needless to say, the home loan process can be one of the most stressful situations. Traci went above and beyond to get my first home loan approved. She was extremely knowledge, quick to respond, and explained all the documentation. Traci made me feel like she had my best interest at heart and worked hard for my approval. Traci was patient with me and worked quickly. I can’t imagine working with anyone else through this loan process. I will recommend her to everyone I know.”

Aisha S May 26, 2016

“We loved Traci and she was nothing but helpful and on top of everything”

William K November 7, 2016

“I lived in Hawaii during his process and even with the 6 hour time difference Traci was always able to answer my questions.  We know people moving to the area and we have provided them with Traci’s info so hopefully they will contact her as well.”

Craig I November 7, 2016

“Home buying is stressful enough on its own.  Traci is a true professional and a pleasure to work with.  She takes a lot of the stress out of home buying by explaining every step in the process in a way that I can understand and keeping my informed during the entire process.  She is an expert in VA loans and is always available for my calls.  Even after purchasing my home, she still checks up on me to ensure all is going well.  Traci treats me like a friend, not just a client.  Traci and her associates are a wonderful team that I recommend to anyone who wants their home buying or selling experience to be as stress free as possible. “

Kyle M October 4, 2016

“Again, thank you so much for all that you did to make my new house dream come true.”

- Dawn S November 29, 2015

“Traci was very helpful in the home buying process. I shopped around but found that others were not as responsive as Traci & I plan to return if I pursue another home purchase. She was referred to me by a co-worker and I will refer her to others.”

Rebecca W November 7, 2016

“Traci, you did an awesome job with our loan. Everything ran smoothly and we didn’t have to do anything except provide a few documents. You also explained everything and made it all simple for us. We couldn’t ask for a better specialist. I honestly can’t think of one thing more that you could’ve done or any way to make things better. Everything was perfect. I hope you get a raise. Thank You for all of your help.”

Anthony June 28, 2016

“First off, I can’t sing high enough praises of Traci Waller. I called my banks as well as a few other banks and none of them could come anywhere close to the rates Traci secured for me. It was a no-brainer. I’d have been throwing my money to the wind if I accepted the terms my other banks offered. If you want to have a wonderful experience, knowing that you’ve got someone who will do their best to get you secured at a great rate, Traci should be your first call.”

Justin M. October 7, 2015